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Do you run a busy medical practice? If you do, you know the challenges that you and your staff can face on a daily basis. One of the most difficult aspects of running an organized and effective health care office is finding balance between handling...

On a recent trip to my doctor’s office for a routine appointment, I observed that things seemed to run very smoothly and the office had a much more relaxed feel than usual. I noticed this because my experiences at several of my past appointments were...